Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you interact with our website or services, you may provide:

• Name, email address, phone number, and company name (via contact form or trial signup)
• Messages and enquiries you send us
• Email address for newsletter subscription

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system

This information is collected via cookies and analytics tools (such as Google Analytics) to help us improve our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries and provide our services
• To send you service updates and newsletters you have opted into
• To improve our website and user experience
• To communicate about your engagement with us
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Client Data & Confidentiality

Client financial data processed as part of our bookkeeping services is governed by separate engagement agreements and Non-Disclosure Agreements (NDAs). Such data is handled with the highest level of confidentiality and is never used for any purpose other than delivering the agreed services.

All staff members are required to sign NDAs before accessing any client data.

4. Cookies

Our website uses cookies to enhance your browsing experience. We use:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)

You can control cookie settings through your browser settings or via our cookie consent banner. Disabling analytics cookies does not affect your ability to use the website.

5. Third-Party Services

We use the following third-party services that may process your information:

• Brevo (Sendinblue): Email marketing and transactional email
• Google Analytics: Website analytics
• Calendly: Meeting scheduling

Each of these services has their own privacy policies governing how they handle data.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to ensure we can respond to follow-up enquiries. Newsletter subscribers' data is retained until you unsubscribe.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to opt out of marketing communications

To exercise any of these rights, contact us at info@thebookkeepingcompany.us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. For full details, please see our Data Security page.

9. International Data Transfers

Our operations are based in India, and we serve clients globally. By using our services, you acknowledge that your information may be transferred to and processed in India, where data protection laws may differ from those in your country.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@thebookkeepingcompany.us
• Phone (US): +1 (551) 550 0501
• Address: 46/3 Swarnambika Layout, Ramnagar, Coimbatore – 641009, Tamil Nadu, India